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Case
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Reference no. 9-396-060
Subject category: Strategy and General Management
Authors: David A Garvin (Harvard Business School); Artemis March (Harvard Business School)
Published by: Harvard Business Publishing
Originally published in: 1995
Version: 15 February 1996
Length: 24 pages
Data source: Field research
Topics: Change management; Business policies; Corporate strategy; Management styles
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Abstract

Charlie LeMantia, the president and CEO of Arthur D. Little (ADL), a leading consulting firm, is trying to decide whether the firm has a complete and effective corporate strategy. The case traces ADL's history, its rise to prominence and subsequent decline, and LeMantia's efforts to turn the organization around. Special attention is devoted to his introduction of process thinking and process management, and their impact on the way the company is managed.
Location:
Massachusetts
Industry:
Business consulting services
Size:
2,500 employees, USD500 million revenues
Other setting(s):
1886-1995
Teaching note
-
Reference no. 5-397-053
Subject category: Strategy and General Management
Authors: David A Garvin (Harvard Business School)
Published by: Harvard Business Publishing
Originally published in: 1997
Version: 21 June 1997
Length: 16 pages
View full details
Case
-
Reference no. 9-307-S11
Spanish language
Subject category: Strategy and General Management
Authors: David A Garvin (Harvard Business School); Artemis March (Harvard Business School)
Published by: Harvard Business Publishing
Originally published in: 1995
Version: 15 February 1996
Revision date: 10-Apr-2019
Length: 27 pages
Data source: Field research
Topics: Change management; Business policies; Corporate strategy; Management styles
View full details

About

Abstract

Charlie LeMantia, the president and CEO of Arthur D. Little (ADL), a leading consulting firm, is trying to decide whether the firm has a complete and effective corporate strategy. The case traces ADL's history, its rise to prominence and subsequent decline, and LeMantia's efforts to turn the organization around. Special attention is devoted to his introduction of process thinking and process management, and their impact on the way the company is managed.

Settings

Location:
Massachusetts
Industry:
Business consulting services
Size:
2,500 employees, USD500 million revenues
Other setting(s):
1886-1995

Related

Teaching note
-
Reference no. 5-397-053
Subject category: Strategy and General Management
Authors: David A Garvin (Harvard Business School)
Published by: Harvard Business Publishing
Originally published in: 1997
Version: 21 June 1997
Length: 16 pages
View full details
Case
-
Reference no. 9-307-S11
Spanish language
Subject category: Strategy and General Management
Authors: David A Garvin (Harvard Business School); Artemis March (Harvard Business School)
Published by: Harvard Business Publishing
Originally published in: 1995
Version: 15 February 1996
Revision date: 10-Apr-2019
Length: 27 pages
Data source: Field research
Topics: Change management; Business policies; Corporate strategy; Management styles
View full details