Transformation of Pratt & Whitney North Haven (B)

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Supplement

Reference no. 9-696-067

Subject category: Production and Operations Management

Authors: Harry Bowen (Vlerick Business School); Andrew Burtis (Harvard Business School); Liz Hill (Anglia Ruskin University); Sylvie Ryckebusch (Harvard Business School); John Schiavone (Harvard Business School)

Published by: Harvard Business Publishing

Originally published in: 1995

Version: 21 January 1998

Length: 9 pages

Data source: Field research

Topics: Restructuring; Organizational change; Process analysis; Business processes; Production; International human resources

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Abstract

As part of the restructuring effort underway at the Pratt & Whitney North Haven plant, Ed Northern and a group of Japanese consultants are transforming the manufacturing process from a batch process to a single- piece flow, and are organizing the machines and workers in product cells. Vane Cell 6 is the first cell to be created at North Haven. Business Unit Manager Garrett Mikits is faced with a challenge as the creation of Vane Cell 6 nears completion. A new order, which represents a large volume increase, challenges Mikita and his workers to find a way to increase production.

Location:

Connecticut

Industries:

Aircraft; Machinery

Size:

USD5.8 billion revenues; 30,000 employees

Other setting(s):

1994