Transformation of Pratt & Whitney North Haven (D)

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Compact case

Supplement

Reference no. 9-696-069

Subject category: Production and Operations Management

Authors: Harry Bowen (Vlerick Business School); Andrew Burtis (Harvard Business School); Liz Hill (Anglia Ruskin University); Sylvie Ryckebusch (Harvard Business School); John Schiavone (Harvard Business School)

Published by: Harvard Business Publishing

Originally published in: 1995

Version: 28 November 1995

Length: 5 pages

Data source: Field research

Topics: Restructuring; Organizational change; Process analysis; Decision making; Capital; Employees

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Abstract

Because of conflicts between the vapor coat and pack coat cells over the decision to purchase new grit blast equipment, Business Unit Manager Tom Hutton has decided to form a second capital purchase team that will represent the pack coat cell. Meanwhile, the first capital purchase team has decided to purchase MacCormick equipment, traditionally considered less reliable than other equipment. Hutton is having misgivings about his decision to empower workers to purchase equipment, and wonders whether he should approve the purchase.

Location:

Connecticut

Industry:

Aircraft

Size:

USD5.8 billion revenues; 30,000 employees

Other setting(s):

1994