Subject category:
Economics, Politics and Business Environment
Published by:
Harvard Business Publishing
Version: 4 May 1995
Length: 27 pages
Data source: Field research
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Abstract
In 1990, Xerox undertook an ''Environmental Leadership Program'' designed to make Xerox an industry leader in non-polluting operations, recycling, and products actually designed for the environment. This effort flowed naturally out of the system of total quality management developed at Xerox in the 1980s. Under the new program, Xerox planned to design its products for complete reuse, remanufacturing, and recycling. This effort entailed a complete redesign of the company''s product-delivery system, from initial designs, to materials acquisition, to manufacturing, marketing, and after-sales service.
Location:
Industry:
Size:
Fortune 500, 99,000 employees, USD18 billion revenues
Other setting(s):
1990
Subject category:
Economics, Politics and Business Environment
Published by:
Harvard Business Publishing
Length: 10 pages
About
Abstract
In 1990, Xerox undertook an ''Environmental Leadership Program'' designed to make Xerox an industry leader in non-polluting operations, recycling, and products actually designed for the environment. This effort flowed naturally out of the system of total quality management developed at Xerox in the 1980s. Under the new program, Xerox planned to design its products for complete reuse, remanufacturing, and recycling. This effort entailed a complete redesign of the company''s product-delivery system, from initial designs, to materials acquisition, to manufacturing, marketing, and after-sales service.
Settings
Location:
Industry:
Size:
Fortune 500, 99,000 employees, USD18 billion revenues
Other setting(s):
1990
Related
Subject category:
Economics, Politics and Business Environment
Published by:
Harvard Business Publishing
Length: 10 pages