Share a link:
https://casecent.re/p/45819
Write a review
|
No reviews for this item
This product has not been used yet
Abstract
Transforming inefficient bureaucracies into dynamic, customer-oriented organizations is challenging under any circumstances. It is particularly daunting when revamping an enterprise as vast and multidimensional as the federal government. Many argue that it can''t be done. David Osborne disagrees. Coauthor of Reinventing Government: How the Entrepreneurial Spirit Is Transforming the Public Sector and senior advisor to the Clinton Administration, Osborne believes that change at the federal level is not only possible but also inevitable. In fact, many of the tools used to improve the performance of companies--worker empowerment, internal competition, and measurement--can be marshaled to "reinvent" the federal government. Reinvention is not about cutting waste or finding fraud. Its about restructuring and replacing large, centralized command-and-control bureaucracies with decentralized, entrepreneurial, customer-driven agencies that are pushed by competition and accountable for the results they deliver.
About
Abstract
Transforming inefficient bureaucracies into dynamic, customer-oriented organizations is challenging under any circumstances. It is particularly daunting when revamping an enterprise as vast and multidimensional as the federal government. Many argue that it can''t be done. David Osborne disagrees. Coauthor of Reinventing Government: How the Entrepreneurial Spirit Is Transforming the Public Sector and senior advisor to the Clinton Administration, Osborne believes that change at the federal level is not only possible but also inevitable. In fact, many of the tools used to improve the performance of companies--worker empowerment, internal competition, and measurement--can be marshaled to "reinvent" the federal government. Reinvention is not about cutting waste or finding fraud. Its about restructuring and replacing large, centralized command-and-control bureaucracies with decentralized, entrepreneurial, customer-driven agencies that are pushed by competition and accountable for the results they deliver.