Subject category:
Finance, Accounting and Control
Published by:
Harvard Business Publishing
Version: 7 March 1997
Length: 25 pages
Data source: Field research
Abstract
A newly reopened automobile engine plant has been organized along total quality and teamwork principles. The employees' job is to solve problems and ensure quality, not to watch parts being produced. New operating and financial systems have been installed to promote continuous improvement, waste elimination, and cost reduction activities. The teaching purpose is to illustrate employee empowerment and team problem-solving to achieve total quality management; and to contrast operational and actual costing systems with traditional labor and overhead variance reporting.
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Abstract
A newly reopened automobile engine plant has been organized along total quality and teamwork principles. The employees' job is to solve problems and ensure quality, not to watch parts being produced. New operating and financial systems have been installed to promote continuous improvement, waste elimination, and cost reduction activities. The teaching purpose is to illustrate employee empowerment and team problem-solving to achieve total quality management; and to contrast operational and actual costing systems with traditional labor and overhead variance reporting.