Subject category:
Production and Operations Management
Published by:
Harvard Business Publishing
Version: 23 November 1994
Length: 18 pages
Data source: Field research
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Abstract
NYPRO, Inc., one of the world''s leading manufacturers of plastic injection-molded products, is asked by the Vistakon Division of Johnson & Johnson to manufacture molds that Vistakon will use to produce disposable contact lenses. The required dimensional tolerances for NYPRO''s molds are ten times tighter than it has ever achieved before. The case describes how engineering teams in these two companies attempt to work together to develop a capable process for making molds and lenses.; Provides a detailed description of the engineering problem-solving process. Especially focuses on why customers and vendors need to solve process development problems jointly, but illustrates the problems incurred when working in a cross-company team.
Location:
Industry:
Size:
Mid-size, employees 1,500, USD150 million revenues
Other setting(s):
1984-1987
Subject category:
Production and Operations Management
Published by:
Harvard Business Publishing
Length: 11 pages
Data source: Field research
About
Abstract
NYPRO, Inc., one of the world''s leading manufacturers of plastic injection-molded products, is asked by the Vistakon Division of Johnson & Johnson to manufacture molds that Vistakon will use to produce disposable contact lenses. The required dimensional tolerances for NYPRO''s molds are ten times tighter than it has ever achieved before. The case describes how engineering teams in these two companies attempt to work together to develop a capable process for making molds and lenses.; Provides a detailed description of the engineering problem-solving process. Especially focuses on why customers and vendors need to solve process development problems jointly, but illustrates the problems incurred when working in a cross-company team.
Settings
Location:
Industry:
Size:
Mid-size, employees 1,500, USD150 million revenues
Other setting(s):
1984-1987
Related
Subject category:
Production and Operations Management
Published by:
Harvard Business Publishing
Length: 11 pages
Data source: Field research