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Case
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Reference no. 9-192-151
Published by: Harvard Business Publishing
Originally published in: 1992
Version: 16 March 2006

Abstract

Describes five years of development in a centralized data processing activity serving a highly decentralized corporation. Data processing manager discovers that a major software system conversion is a full year behind schedule, and subsequently makes several managerial and organizational changes. Raises issues of leadership style, human resource management, conflict, and organizational change.
Location:
Industry:
Size:
USD700 million sales
Other setting(s):
1984

About

Abstract

Describes five years of development in a centralized data processing activity serving a highly decentralized corporation. Data processing manager discovers that a major software system conversion is a full year behind schedule, and subsequently makes several managerial and organizational changes. Raises issues of leadership style, human resource management, conflict, and organizational change.

Settings

Location:
Industry:
Size:
USD700 million sales
Other setting(s):
1984

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