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Case
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Reference no. 9-392-050
Published by: Harvard Business Publishing
Originally published in: 1992
Version: 23 January 1992
Revision date: 30-Aug-2011

Abstract

The main issue has to do with the lack of fit or incompatibility between the early environmental requirements for strategy and the cultural constraints on the organization. Describes the internal resistance to the proposed changes and top management's efforts to resolve the contradictory requirements of strategy and culture. A second major issue concerns the challenge facing a general manager who has been given responsibility for operationalizing the forced solution. Provides a brief background on Johnson & Johnson culture and the corporate systems and structures. A consolidated version of two earlier cases.
Location:
Size:
USD5.7 billion revenues, 77,000 employees
Other setting(s):
1982

About

Abstract

The main issue has to do with the lack of fit or incompatibility between the early environmental requirements for strategy and the cultural constraints on the organization. Describes the internal resistance to the proposed changes and top management's efforts to resolve the contradictory requirements of strategy and culture. A second major issue concerns the challenge facing a general manager who has been given responsibility for operationalizing the forced solution. Provides a brief background on Johnson & Johnson culture and the corporate systems and structures. A consolidated version of two earlier cases.

Settings

Location:
Size:
USD5.7 billion revenues, 77,000 employees
Other setting(s):
1982

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