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Case
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Reference no. 9-692-102
Published by: Harvard Business Publishing
Originally published in: 1992
Version: 24 June 1993
Length: 22 pages
Data source: Field research

Abstract

PK Scherle, RN, founder, president, and owner struggles with her successful business and focuses on either growth or enhanced profitability. The teaching purpose is to understand a service delivery process and discussing its possible reengineering.
Location:
Industry:
Size:
Small, USD17 million revenues
Other setting(s):
1992

About

Abstract

PK Scherle, RN, founder, president, and owner struggles with her successful business and focuses on either growth or enhanced profitability. The teaching purpose is to understand a service delivery process and discussing its possible reengineering.

Settings

Location:
Industry:
Size:
Small, USD17 million revenues
Other setting(s):
1992

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