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Case
-
Reference no. 9-693-020
Subject category: Production and Operations Management
Authors: David A Garvin (Harvard Business School); Norman Klein (Harvard Business School)
Published by: Harvard Business Publishing
Originally published in: 1992
Version: 23 November 1992
Length: 18 pages
Data source: Field research
Topics: Employee empowerment; Hiring and recruitment; Organizational culture
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Abstract

PPG has built a state-of-the-art glass plant in Berea, Kentucky. The plant is pursuing the goal of a 'self-directed workforce'. The case describes the progress to date and the unresolved issues faced by management. These include questions about shift rotation, promotion opportunities, employee evaluation and supervision, the role of employees in policy setting, and whether or not to introduce a system of peer review. Explores the process of creating a self-directed workforce, the underlying theoretical model, and the difficulties and tensions inherent in that approach.
Location:
Kentucky
Industry:
Fabrication and manufacturing
Size:
100 employees
Other setting(s):
1991
Teaching note
-
Reference no. 5-697-095
Subject category: Production and Operations Management
Authors: David M Upton (Harvard Business School); Christine Steinman (Harvard Business School)
Published by: Harvard Business Publishing
Published in: 1997
Length: 13 pages
View full details
Case
-
Reference no. 9-609-S15
Spanish language
Subject category: Production and Operations Management
Authors: David A Garvin (Harvard Business School); Norman Klein (Harvard Business School)
Published by: Harvard Business Publishing
Originally published in: 2009
Version: 23 November 1992
Revision date: 3-May-2019
Length: 16 pages
Data source: Field research
Topics: Employee empowerment; Hiring and recruitment; Organizational culture
View full details
Compact case
Supplement
-
Reference no. 9-693-021
Subject category: Production and Operations Management
Authors: David A Garvin (Harvard Business School); Norman Klein (Harvard Business School)
Published by: Harvard Business Publishing
Originally published in: 1992
Version: 23 November 1992
Length: 2 pages
Data source: Field research
Topics: Employee empowerment; Hiring and recruitment
View full details
Compact case
Supplement
-
Reference no. 9-693-022
Subject category: Production and Operations Management
Authors: David A Garvin (Harvard Business School); Norman Klein (Harvard Business School)
Published by: Harvard Business Publishing
Originally published in: 1992
Version: 23 November 1992
Length: 1 pages
Data source: Field research
Topics: Employee empowerment; Hiring and recruitment
View full details

About

Abstract

PPG has built a state-of-the-art glass plant in Berea, Kentucky. The plant is pursuing the goal of a 'self-directed workforce'. The case describes the progress to date and the unresolved issues faced by management. These include questions about shift rotation, promotion opportunities, employee evaluation and supervision, the role of employees in policy setting, and whether or not to introduce a system of peer review. Explores the process of creating a self-directed workforce, the underlying theoretical model, and the difficulties and tensions inherent in that approach.

Settings

Location:
Kentucky
Industry:
Fabrication and manufacturing
Size:
100 employees
Other setting(s):
1991

Related

Teaching note
-
Reference no. 5-697-095
Subject category: Production and Operations Management
Authors: David M Upton (Harvard Business School); Christine Steinman (Harvard Business School)
Published by: Harvard Business Publishing
Published in: 1997
Length: 13 pages
View full details
Case
-
Reference no. 9-609-S15
Spanish language
Subject category: Production and Operations Management
Authors: David A Garvin (Harvard Business School); Norman Klein (Harvard Business School)
Published by: Harvard Business Publishing
Originally published in: 2009
Version: 23 November 1992
Revision date: 3-May-2019
Length: 16 pages
Data source: Field research
Topics: Employee empowerment; Hiring and recruitment; Organizational culture
View full details
Compact case
Supplement
-
Reference no. 9-693-021
Subject category: Production and Operations Management
Authors: David A Garvin (Harvard Business School); Norman Klein (Harvard Business School)
Published by: Harvard Business Publishing
Originally published in: 1992
Version: 23 November 1992
Length: 2 pages
Data source: Field research
Topics: Employee empowerment; Hiring and recruitment
View full details
Compact case
Supplement
-
Reference no. 9-693-022
Subject category: Production and Operations Management
Authors: David A Garvin (Harvard Business School); Norman Klein (Harvard Business School)
Published by: Harvard Business Publishing
Originally published in: 1992
Version: 23 November 1992
Length: 1 pages
Data source: Field research
Topics: Employee empowerment; Hiring and recruitment
View full details