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Case
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Reference no. 9-693-024
Subject category: Case Method and Specialist Management Disciplines
Authors: David T Kotchen (Harvard Business School); Gary W Loveman (Harvard Business School)
Published by: Harvard Business Publishing
Originally published in: 1992
Version: 16 March 1994
Length: 26 pages
Data source: Field research
Topics: Eastern Europe; Hotels and motels; International operations; Market entry; Service management
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Abstract

A very successful luxury hotel in Warsaw, Poland is faced with its first serious competition as new luxury hotels enter the Warsaw market. The case raises the general issue of how to sustain a competitive advantage in an international service business. A variety of strategic and organizational options are available and students must consider which are most appropriate given detailed information about the market.
Location:
Warsaw, Poland
Industry:
Hotel, lodging
Size:
Large
Other setting(s):
1992
Teaching note
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Reference no. 5-693-081
Subject category: Case Method and Specialist Management Disciplines
Authors: Gary W Loveman (Harvard Business School); Robert N Anthony (Harvard Business School); David T Kotchen (Harvard Business School)
Published by: Harvard Business Publishing
Published in: 1993
Length: 10 pages
Data source: Field research
View full details

About

Abstract

A very successful luxury hotel in Warsaw, Poland is faced with its first serious competition as new luxury hotels enter the Warsaw market. The case raises the general issue of how to sustain a competitive advantage in an international service business. A variety of strategic and organizational options are available and students must consider which are most appropriate given detailed information about the market.

Settings

Location:
Warsaw, Poland
Industry:
Hotel, lodging
Size:
Large
Other setting(s):
1992

Related

Teaching note
-
Reference no. 5-693-081
Subject category: Case Method and Specialist Management Disciplines
Authors: Gary W Loveman (Harvard Business School); Robert N Anthony (Harvard Business School); David T Kotchen (Harvard Business School)
Published by: Harvard Business Publishing
Published in: 1993
Length: 10 pages
Data source: Field research
View full details