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Case
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Reference no. 9-693-036
Subject category: Case Method and Specialist Management Disciplines
Authors: Roger Hallowell (Harvard Business School); James L Heskett (Harvard Business School)
Published by: Harvard Business Publishing
Originally published in: 1992
Version: 14 January 1993
Length: 20 pages
Data source: Field research
Topics: Human resource management; Strategy formulation; Service management; Brands; Decision making
Share a link: https://casecent.re/p/46385
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Abstract

Courtyard by Marriott, a chain of modestly priced hotels, weighs its future options regarding human resources, its service delivery system, and management structure. Fairfield Inn, another Marriott product, is discussed for contrast.
Location:
United States
Industries:
Lodging; Accommodation & food services
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Abstract

Courtyard by Marriott, a chain of modestly priced hotels, weighs its future options regarding human resources, its service delivery system, and management structure. Fairfield Inn, another Marriott product, is discussed for contrast.

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Location:
United States
Industries:
Lodging; Accommodation & food services

Related

Sorry, this product has no related items.