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Published by: Harvard Business Publishing
Published in: "Harvard Business Review", 1991

Abstract

Throughout his career, Frederick Crawford has used an approach to human resources that made first Thompson Products then TRW famous. Well before anyone had coined the terms "empowerment" or "human capital," Crawford stressed communications with workers. Says Crawford, "The best thing you can do with your employees is to tell them everything."

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Abstract

Throughout his career, Frederick Crawford has used an approach to human resources that made first Thompson Products then TRW famous. Well before anyone had coined the terms "empowerment" or "human capital," Crawford stressed communications with workers. Says Crawford, "The best thing you can do with your employees is to tell them everything."

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