Published by:
Harvard Business Publishing
Length: 8 pages
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Abstract
Hal Rosenbluth transformed Rosenbluth Travel when he realized the importance of airline-independent information systems and pushed for the ability to negotiate fares directly. He also realized how much the company asked of its people, and decided to put employees ahead of customers in setting priorities. Today the company''s annual bookings total some $1.3 billion.
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Abstract
Hal Rosenbluth transformed Rosenbluth Travel when he realized the importance of airline-independent information systems and pushed for the ability to negotiate fares directly. He also realized how much the company asked of its people, and decided to put employees ahead of customers in setting priorities. Today the company''s annual bookings total some $1.3 billion.