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Case
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Reference no. 9-391-073
Published by: Harvard Business Publishing
Originally published in: 1990
Version: 9 September 1991
Revision date: 26-Aug-2011
Length: 22 pages
Data source: Field research

Abstract

John Akers, IBM's chairman, must confront how to transform a $60 billion, full line, global computer company that is the leader in every market it serves, yet losing share across the board. The case explores senior management's perspective on the process of organization change.
Size:
$60 billion revenues
Other setting(s):
1990

About

Abstract

John Akers, IBM's chairman, must confront how to transform a $60 billion, full line, global computer company that is the leader in every market it serves, yet losing share across the board. The case explores senior management's perspective on the process of organization change.

Settings

Size:
$60 billion revenues
Other setting(s):
1990

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