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Abridged version
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Reference no. 9-690-074
Subject category: Production and Operations Management
Authors: David A Garvin (Harvard Business School); Janet L Simpson (Harvard Business School)
Published by: Harvard Business Publishing
Originally published in: 1990
Version: 26 March 1990
Length: 12 pages
Data source: Field research
Topics: Entrepreneurship; Operations management; Productivity; Business growth; Quality control
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Abstract

Describes the growth of a construction management company and the operating problems it now encounters. Designed to introduce students to the value of competition in the construction industry, to show how the techniques of value analysis can be used to strategic advantage, and to illustrate the strains that growth places on an entrepreneurial and informal operating system. Also raises issues of quality and productivity in a service setting.
Location:
New York
Size:
Gross revenue USD30-50 million revenues
Other setting(s):
1986
Case
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Reference no. 9-604-S09
Spanish language
Subject category: Production and Operations Management
Authors: Janet L Simpson (Harvard Business School); David A Garvin (Harvard Business School)
Published by: Harvard Business Publishing
Originally published in: 1992
Version: 26 March 1990
Length: 14 pages
Data source: Field research
Topics: Entrepreneurship; Operations management; Productivity; Business growth; Quality control
View full details

About

Abstract

Describes the growth of a construction management company and the operating problems it now encounters. Designed to introduce students to the value of competition in the construction industry, to show how the techniques of value analysis can be used to strategic advantage, and to illustrate the strains that growth places on an entrepreneurial and informal operating system. Also raises issues of quality and productivity in a service setting.

Settings

Location:
New York
Size:
Gross revenue USD30-50 million revenues
Other setting(s):
1986

Related

Case
-
Reference no. 9-604-S09
Spanish language
Subject category: Production and Operations Management
Authors: Janet L Simpson (Harvard Business School); David A Garvin (Harvard Business School)
Published by: Harvard Business Publishing
Originally published in: 1992
Version: 26 March 1990
Length: 14 pages
Data source: Field research
Topics: Entrepreneurship; Operations management; Productivity; Business growth; Quality control
View full details