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Management article
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Reference no. 90413
Published by: Harvard Business Publishing
Published in: "Harvard Business Review", 1990
Length: 11 pages

Abstract

Motorola began a program of skills training in 1980 to teach its work force statistical process control and other quality improvements techniques. After many problems, Motorola changed the program from a narrow emphasis on specific techniques to one including everything from reading and English comprehension to graduate work in computer-integrated manufacturing. The company forged partnerships with local schools and colleges to provide elementary education as well as business courses. The result is Motorola University. McKinsey Award Winner.

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Abstract

Motorola began a program of skills training in 1980 to teach its work force statistical process control and other quality improvements techniques. After many problems, Motorola changed the program from a narrow emphasis on specific techniques to one including everything from reading and English comprehension to graduate work in computer-integrated manufacturing. The company forged partnerships with local schools and colleges to provide elementary education as well as business courses. The result is Motorola University. McKinsey Award Winner.

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