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Management article
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Reference no. 89105
Published by: Harvard Business Publishing
Published in: "Harvard Business Review", 1989

Abstract

Forward-looking companies, installing marketing and sales productivity (MSP) systems, are seeing increases of up to 30% in sales and sales force productivity. MSP systems automate routine tasks and gather and interpret data that was either scattered or uncollected before. They not only upgrade sales and marketing efficiency but also improve the timeliness and quality of executives'' decision making. Viewed as a corporate strategic investment, companies can exploit the synergies possible from linkages with other parts of the organization.

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Abstract

Forward-looking companies, installing marketing and sales productivity (MSP) systems, are seeing increases of up to 30% in sales and sales force productivity. MSP systems automate routine tasks and gather and interpret data that was either scattered or uncollected before. They not only upgrade sales and marketing efficiency but also improve the timeliness and quality of executives'' decision making. Viewed as a corporate strategic investment, companies can exploit the synergies possible from linkages with other parts of the organization.

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