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Management article
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Reference no. 89108
Published by: Harvard Business Publishing
Published in: "Harvard Business Review", 1989

Abstract

Too many managers do not understand what it is that makes experts so valuable to their organizations. Experts combine analytical reasoning with intuitive judgment, sharpened by long experience. The result is problem-solving ability that cannot be taught or easily learned. Few organizations are structured to recognize the worth of experts financially or through advancement. Companies should make room in the reward system for honoring expertise.

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Abstract

Too many managers do not understand what it is that makes experts so valuable to their organizations. Experts combine analytical reasoning with intuitive judgment, sharpened by long experience. The result is problem-solving ability that cannot be taught or easily learned. Few organizations are structured to recognize the worth of experts financially or through advancement. Companies should make room in the reward system for honoring expertise.

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