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Case
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Reference no. 9-189-036
Subject category: Knowledge, Information and Communication Systems Management
Authors: Mark Keil (Georgia State University); John Sviokla (Harvard Business School)
Published by: Harvard Business Publishing
Originally published in: 1988
Version: 11 May 1995
Length: 15 pages
Data source: Field research
Topics: Artificial Intelligence; Chemicals; Data processing; Growth management; Growth strategy; Implementation; Information systems; Technology
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Abstract

Describes Du Pont''s attempt to follow a "small is beautiful" type approach toward implementing expert systems technology. Intended to illustrate that there is no "one right way" to implement expert systems and that the small systems approach can be a viable strategy provided that it fits the organization''s culture, knowledge profile, and resource structure. Can also be used to illustrate the more general issues associated with end user adoption of new technology.
Location:
Wilmington, DE
Industry:
Chemical
Size:
Fortune 500, 150,000 employees
Other setting(s):
1986-1988
Teaching note
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Reference no. 5-190-159
Subject category: Knowledge, Information and Communication Systems Management
Authors: John Sviokla (Harvard Business School)
Published by: Harvard Business Publishing
Originally published in: 1990
Version: 29 May 1990
Revision date: 24-May-2019
Length: 16 pages
Data source: Field research
View full details

About

Abstract

Describes Du Pont''s attempt to follow a "small is beautiful" type approach toward implementing expert systems technology. Intended to illustrate that there is no "one right way" to implement expert systems and that the small systems approach can be a viable strategy provided that it fits the organization''s culture, knowledge profile, and resource structure. Can also be used to illustrate the more general issues associated with end user adoption of new technology.

Settings

Location:
Wilmington, DE
Industry:
Chemical
Size:
Fortune 500, 150,000 employees
Other setting(s):
1986-1988

Related

Teaching note
-
Reference no. 5-190-159
Subject category: Knowledge, Information and Communication Systems Management
Authors: John Sviokla (Harvard Business School)
Published by: Harvard Business Publishing
Originally published in: 1990
Version: 29 May 1990
Revision date: 24-May-2019
Length: 16 pages
Data source: Field research
View full details