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Published by: Harvard Business Publishing
Originally published in: 1988
Version: 17 March 1989

Abstract

Designed to be used as an in-class handout after Florida Power Light Quality Improvement (QI) Story Exercise (A). A rewritten version of an earlier case by the same authors.

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Abstract

Designed to be used as an in-class handout after Florida Power Light Quality Improvement (QI) Story Exercise (A). A rewritten version of an earlier case by the same authors.

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