Published by:
Harvard Business Publishing
Length: 4 pages
Share a link:
https://casecent.re/p/47422
Write a review
|
No reviews for this item
This product has not been used yet
Abstract
The Logistics and Distribution unit of Xerox''s Business Systems Group was gaining 3% to 5% a year in productivity - not good enough in light of industrywide price cuts in business machines. One solution, benchmarking, measures L&D''s warehouse and distribution performance against comparable activities in other industries. After a search, L&D found the best warehousing and materials handling organization was at L.L. Bean. By looking closely at the operation of Bean and other noncompetitors, L&D has raised its productivity 10% each year and gained a better position against its real competition.
About
Abstract
The Logistics and Distribution unit of Xerox''s Business Systems Group was gaining 3% to 5% a year in productivity - not good enough in light of industrywide price cuts in business machines. One solution, benchmarking, measures L&D''s warehouse and distribution performance against comparable activities in other industries. After a search, L&D found the best warehousing and materials handling organization was at L.L. Bean. By looking closely at the operation of Bean and other noncompetitors, L&D has raised its productivity 10% each year and gained a better position against its real competition.