Product details

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Management article
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Reference no. 87509
Published by: Harvard Business Publishing
Published in: "Harvard Business Review", 1987

Abstract

It is not possible to escape being sued for product liability. But the chances can be reduced if one understands how the law regards various circumstances. A manufacturer, for example, may never achieve zero defects. But its product''s design can be examined in light of all possible uses and misuses of the product. If a customer knows a product and its characteristics, one may be able to avoid liability in litigation. But there is still the responsibility of eliminating factors likely to cause injury.

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Abstract

It is not possible to escape being sued for product liability. But the chances can be reduced if one understands how the law regards various circumstances. A manufacturer, for example, may never achieve zero defects. But its product''s design can be examined in light of all possible uses and misuses of the product. If a customer knows a product and its characteristics, one may be able to avoid liability in litigation. But there is still the responsibility of eliminating factors likely to cause injury.

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