Product details

Describes the challenges facing the president of an old-line foodservice and food processing equipment manufacturing company as it attempted to accelerate sales and profit growth through the introduction of innovative products. The introduction of a ‘revolutionary’ combination oven, ongoing labor confrontation at the headquarter's plant, and a series of acquisitions were among the issues occupying Louise O'Sullivan as she prepared to enter her third year as the senior executive of Groen. The policies and practices of Dover Industries, designed to motivate operating company presidents 'to think like owners', are also described because of their relevance to her behavior and performance in that job.