Published by:
Harvard Business Publishing
Length: 7 pages
Topics:
Technological change; Telecommunications
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Abstract
Many companies are missing out on the opportunities for competitive advantage that telecommunications offer. They should decide what telecom can do for them before they choose hardware and software. Telecom affects almost every element in a company''s value chain. From its strategic application, companies have smoothed operations, coordinated activities, reduced clerical expenses, increased visibility, cut travel costs, and facilitated the interorganizational exchange of information.
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Abstract
Many companies are missing out on the opportunities for competitive advantage that telecommunications offer. They should decide what telecom can do for them before they choose hardware and software. Telecom affects almost every element in a company''s value chain. From its strategic application, companies have smoothed operations, coordinated activities, reduced clerical expenses, increased visibility, cut travel costs, and facilitated the interorganizational exchange of information.