Published by:
Harvard Business Publishing
Length: 11 pages
Topics:
Professionals; Services
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https://casecent.re/p/47868
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Abstract
Professional service firms are paying an increasing amount of attention to formal marketing practices to attract clients. The professionals are being prompted by legal sanctions, an overabundance of professionals, and a declining public image. Professional service firms are inhibited from freely using traditional marketing approaches by special challenges: strict ethical and legal constraints, buyer uncertainty, and the need to be perceived as having experience.
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Abstract
Professional service firms are paying an increasing amount of attention to formal marketing practices to attract clients. The professionals are being prompted by legal sanctions, an overabundance of professionals, and a declining public image. Professional service firms are inhibited from freely using traditional marketing approaches by special challenges: strict ethical and legal constraints, buyer uncertainty, and the need to be perceived as having experience.