Published by:
Harvard Business Publishing
Length: 10 pages
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Abstract
A two-year study of top executives shows that they do not closely follow the classical rational model of first clarifying goals, assessing the situation, formulating options, estimating likelihoods of success, making their decision, and then taking action to implement it. Nor do they select one problem at a time to solve. Most successful senior managers have overriding concerns rather than precise goals and objectives, and they think more often about how to do things than what is being accomplished.
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Abstract
A two-year study of top executives shows that they do not closely follow the classical rational model of first clarifying goals, assessing the situation, formulating options, estimating likelihoods of success, making their decision, and then taking action to implement it. Nor do they select one problem at a time to solve. Most successful senior managers have overriding concerns rather than precise goals and objectives, and they think more often about how to do things than what is being accomplished.