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Reference no. 9-385-107
Published by: Harvard Business Publishing
Originally published in: 1984
Version: 21 March 1989

Abstract

Argues that to be effective leaders, general managers must focus on substance, not process, and aggressively combat the forces that can lead to the politicization of the organization. Examines the leader''s direct role in setting and communicating goals, managing the formal systems and structures, and encouraging (rather than avoiding) constructive conflict.

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Abstract

Argues that to be effective leaders, general managers must focus on substance, not process, and aggressively combat the forces that can lead to the politicization of the organization. Examines the leader''s direct role in setting and communicating goals, managing the formal systems and structures, and encouraging (rather than avoiding) constructive conflict.

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