Published by:
Harvard Business Publishing
Length: 10 pages
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Abstract
Information technology alters the individual''s relation to the task. The new relationship is called "computer-mediated." The computer mediation of simple jobs creates tasks that are routine and unchallenging, while demanding focused attention and abstract comprehension. The "information environment" refers to the quality of organizational life when the computer mediates jobs and influences both horizontal and vertical relationships. Computer mediation shifts the overall shape of the organization from a pyramid to a diamond because managers will perform a variety of tasks that others once did for them, thereby diminishing clerical support staff and swelling the number of professionals and middle managers.
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Abstract
Information technology alters the individual''s relation to the task. The new relationship is called "computer-mediated." The computer mediation of simple jobs creates tasks that are routine and unchallenging, while demanding focused attention and abstract comprehension. The "information environment" refers to the quality of organizational life when the computer mediates jobs and influences both horizontal and vertical relationships. Computer mediation shifts the overall shape of the organization from a pyramid to a diamond because managers will perform a variety of tasks that others once did for them, thereby diminishing clerical support staff and swelling the number of professionals and middle managers.