Subject category:
Production and Operations Management
Published by:
Harvard Business Publishing
Version: 5 February 1993
Length: 3 pages
Data source: Generalised experience
Abstract
Designed to introduce the systemic nature of product quality and the complexity of quality problems. Uses a new director, quality assurance, and the discovery of a quality problem. The new director has to decide if it is a real problem, what to do about it, and how to go about orienting an organization toward a better quality attitude.
Size:
1,200 employees
Other setting(s):
1980
Subject category:
Production and Operations Management
Published by:
Harvard Business Publishing
Version: 30 September 1982
Length: 5 pages
Data source: Generalised experience
About
Abstract
Designed to introduce the systemic nature of product quality and the complexity of quality problems. Uses a new director, quality assurance, and the discovery of a quality problem. The new director has to decide if it is a real problem, what to do about it, and how to go about orienting an organization toward a better quality attitude.
Settings
Size:
1,200 employees
Other setting(s):
1980
Related
Subject category:
Production and Operations Management
Published by:
Harvard Business Publishing
Version: 30 September 1982
Length: 5 pages
Data source: Generalised experience