Subject category:
Production and Operations Management
Published by:
Harvard Business Publishing
Version: 5 September 1986
Length: 17 pages
Data source: Field research
Abstract
Considers whether Steinway should reintroduce a long-discontinued product line to meet competition from the Japanese. Raises the issue of just how quality is defined in this market. Looks closely at a production process relying on craft skills. Students have the opportunity to consider issues of quality.
Subject category:
Production and Operations Management
Published by:
Harvard Business Publishing
Version: 16 April 1990
Length: 13 pages
Data source: Field research
Spanish language
Subject category:
Production and Operations Management
Published by:
Harvard Business Publishing
Version: 5 September 1986
Length: 20 pages
Data source: Field research
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Abstract
Considers whether Steinway should reintroduce a long-discontinued product line to meet competition from the Japanese. Raises the issue of just how quality is defined in this market. Looks closely at a production process relying on craft skills. Students have the opportunity to consider issues of quality.
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Subject category:
Production and Operations Management
Published by:
Harvard Business Publishing
Version: 16 April 1990
Length: 13 pages
Data source: Field research
Subject category:
Production and Operations Management
Published by:
Harvard Business Publishing
Version: 5 September 1986
Length: 20 pages
Data source: Field research