Published by:
Harvard Business Publishing
Length: 6 pages
Topics:
Interpersonal behavior; Managerial skills
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https://casecent.re/p/48685
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Abstract
Effective interviews optimize communication with a time constraint. Methods for planning and preparation, building a rapport, developing information, and following up are important constructions. The most important issue is realizing how one''s biases and attitudes affect the collected information. Preparation should reinforce the purpose of the interview and should include a time limit and outline. The best tone is one of friendliness. The interviewer should guide information to the most productive channels. Questions should be free of sarcasm or obscure humor and should be able to fit a pattern that sharpens the focus of the interview. How to avoid or deal with silences, listen well, analyze data, and conclude the meeting are important skills.
About
Abstract
Effective interviews optimize communication with a time constraint. Methods for planning and preparation, building a rapport, developing information, and following up are important constructions. The most important issue is realizing how one''s biases and attitudes affect the collected information. Preparation should reinforce the purpose of the interview and should include a time limit and outline. The best tone is one of friendliness. The interviewer should guide information to the most productive channels. Questions should be free of sarcasm or obscure humor and should be able to fit a pattern that sharpens the focus of the interview. How to avoid or deal with silences, listen well, analyze data, and conclude the meeting are important skills.