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Management article
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Reference no. 64305
Published by: Harvard Business Publishing
Published in: "Harvard Business Review", 1964

Abstract

The ability to communicate and write well is invaluable to a top executive and is a major factor in determining his or her promotability. A checklist of the elements of good writing is a means for individuals and groups to improve their writing skills. The four basic criteria of the written performance inventory are readability, correctness, appropriateness, and thought. Tact, supporting detail, opinion, and attitude are critical to determine the appropriateness of upward communications. In downward communications, diplomacy, clarification of desires, and motivational aspects are more significant. The most important element of any written communication is its thought content.

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Abstract

The ability to communicate and write well is invaluable to a top executive and is a major factor in determining his or her promotability. A checklist of the elements of good writing is a means for individuals and groups to improve their writing skills. The four basic criteria of the written performance inventory are readability, correctness, appropriateness, and thought. Tact, supporting detail, opinion, and attitude are critical to determine the appropriateness of upward communications. In downward communications, diplomacy, clarification of desires, and motivational aspects are more significant. The most important element of any written communication is its thought content.

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