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Management article
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Reference no. 63504
Published by: Harvard Business Publishing
Published in: "Harvard Business Review", 1963

Abstract

Beliefs in the value of praise as a motivational tool, a reward, and a way to establish good relationships are inaccurate. Although praise may be a useful technique to keep human relationships on an even keel, it is questionable that praise serves as a motivational tool. To develop qualities of initiative, creativity, judgment, and problem-solving ability, dependence on "internal motivation" is necessary. By being honest about both positive and negative feelings and being empathetic and nonevaluative, listeners help establish a free, accepting, yet close relationship that will encourage independent judgment, effective decisions, and creative actions.

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Abstract

Beliefs in the value of praise as a motivational tool, a reward, and a way to establish good relationships are inaccurate. Although praise may be a useful technique to keep human relationships on an even keel, it is questionable that praise serves as a motivational tool. To develop qualities of initiative, creativity, judgment, and problem-solving ability, dependence on "internal motivation" is necessary. By being honest about both positive and negative feelings and being empathetic and nonevaluative, listeners help establish a free, accepting, yet close relationship that will encourage independent judgment, effective decisions, and creative actions.

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