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Technical note
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Reference no. UVA-OM-1096
Published by: Darden Business Publishing
Originally published in: 2003
Version: 6 April 2018
Revision date: 10-Apr-2018
Length: 15 pages
Data source: Published sources

Abstract

This note provides an introduction to process analysis, covering key concepts such as bottlenecks, capacity, capacity utilization and throughput time. Concepts are illustrated in a context that is simple and familiar to most students: a neighborhood drycleaners. The note is suitable as a technical reading on process analysis in a required MBA or undergraduate course in operations management.

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Abstract

This note provides an introduction to process analysis, covering key concepts such as bottlenecks, capacity, capacity utilization and throughput time. Concepts are illustrated in a context that is simple and familiar to most students: a neighborhood drycleaners. The note is suitable as a technical reading on process analysis in a required MBA or undergraduate course in operations management.

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