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Abstract

Since the introduction of Google''s first search appliance in 2002, it has been popular among large enterprises like Xerox and the World Bank Group, as it enabled them to enhance their information search capabilities, reduce work duplication and achieve higher revenues. But, all this was provided at a premium price of $32,000. In early 2005, Google introduced ''Google Mini'', a smaller version of its earlier search appliance at $4,995, which was targeted at small and mid-size businesses (SMB''s), that according to Google, remained largely untapped. This case study, while highlighting Google''s competitive challenges, offers scope to discuss the company''s foray into the enterprise search business for SMB''s.
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2005

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Abstract

Since the introduction of Google''s first search appliance in 2002, it has been popular among large enterprises like Xerox and the World Bank Group, as it enabled them to enhance their information search capabilities, reduce work duplication and achieve higher revenues. But, all this was provided at a premium price of $32,000. In early 2005, Google introduced ''Google Mini'', a smaller version of its earlier search appliance at $4,995, which was targeted at small and mid-size businesses (SMB''s), that according to Google, remained largely untapped. This case study, while highlighting Google''s competitive challenges, offers scope to discuss the company''s foray into the enterprise search business for SMB''s.

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Location:
Other setting(s):
2005

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