Coaching at Banco Azucarero De Cali (BAC) (B)

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Case

Reference no. DPO-0035-E

Subject category: Human Resource Management / Organisational Behaviour

Authors: Pablo Cardona Soriano (IESE Business School); German Serrano Duarte (IESE Business School); José Ramón Pin (IESE Business School); Lourdes Susaeta (IESE Business School)

Published by: IESE Business School

Originally published in: 2004

Version: 10/27/04

Length: 11 pages

Data source: Field research

Topics: Coaching; Performance evaluation

Share a link: https://casecent.re/p/57950

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Abstract

This is the second of a two-case series (DPO-0034-E and DPO-0035-E). In case (B), the area manager - and new coach - takes on the evaluation interview and professional development plans of two branch managers - coachees - one with high potential and the other with limited perspectives in the bank. The exhibits show the evaluation tools used: the 180º Evaluation Chart and the Spiders, which show the competency profiles.

Location:

Colombia

Other setting(s):

2003