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Management article
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Reference no. U9702D
Published by: Harvard Business Publishing
Published in: "Harvard Management Update", 1997

Abstract

In an economic climate characterized by rapid change and job anxiety, can companies legitimately expect their employees to bring their hearts and minds to the workplace? If so, what do employers need to be willing to do to make this happen? A few essential principles: 1) fear and coercion don''t work; 2) compensation alone is not the answer; 3) never underestimate the power of sharing information; and 4) focusing on values beyond profitability may, paradoxically, be the best way to ensure profitability.

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Abstract

In an economic climate characterized by rapid change and job anxiety, can companies legitimately expect their employees to bring their hearts and minds to the workplace? If so, what do employers need to be willing to do to make this happen? A few essential principles: 1) fear and coercion don''t work; 2) compensation alone is not the answer; 3) never underestimate the power of sharing information; and 4) focusing on values beyond profitability may, paradoxically, be the best way to ensure profitability.

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