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Abstract
The fact that Japanese manufacturers made tremendous inroads on the global automobile market during the 1970s will surprise nobody. What may surprise many is that Toyota''s productivity rates exceeded US manufacturers'' as long ago as the 1960s. Business historian Michael A Cusumano details the spectacular developments in Japanese productivity, quality, and process flexibility that have occurred over the past thirty years. His findings complement those of John F Krafcik, whose companion piece, ''Triumph of the Lean Production System,'' appears elsewhere in this issue.
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Abstract
The fact that Japanese manufacturers made tremendous inroads on the global automobile market during the 1970s will surprise nobody. What may surprise many is that Toyota''s productivity rates exceeded US manufacturers'' as long ago as the 1960s. Business historian Michael A Cusumano details the spectacular developments in Japanese productivity, quality, and process flexibility that have occurred over the past thirty years. His findings complement those of John F Krafcik, whose companion piece, ''Triumph of the Lean Production System,'' appears elsewhere in this issue.