Subject category:
Strategy and General Management
Published by:
IBS Case Development Center
Length: 9 pages
Data source: Published sources
Topics:
Wegmans Food Markets; Robert B Wegman; Daniel R Wegman; Rochester Fruit & Vegetable Company; Employment policies; Health care benefits for employees; Employee scholarship programme; Customer service; Supply chain management; Continuous replenishment programme; Everyday low pricing programme; Consistent low prices strategy; Private label products; Food you feel good about; Colleen Wegman
Abstract
Started as the Rochester Fruit & Vegetable Company in 1916 by two brothers, Walter Wegman and John Wegman, Wegmans Food Markets transformed itself into one of the most admired retailers in the food business in the US. The family-owned high-end grocery store chain with its unusual mantra ?employees first, customers second?, topped Fortune magazine''s annual list of ?100 Best Companies to Work For 2005?. Many believed that, it was particularly remarkable for Wegmans to remain competitive in the supermarket industry, which was going through crises like labour strikes, consolidations, bankruptcies and increasing pressure to cut costs. This case study offers a scope for discussion on the initiatives taken by Wegmans to become one of the most admired retailers in the food business in the US. The case also details the unique business model of the company that centred on worker and customer relations.
About
Abstract
Started as the Rochester Fruit & Vegetable Company in 1916 by two brothers, Walter Wegman and John Wegman, Wegmans Food Markets transformed itself into one of the most admired retailers in the food business in the US. The family-owned high-end grocery store chain with its unusual mantra ?employees first, customers second?, topped Fortune magazine''s annual list of ?100 Best Companies to Work For 2005?. Many believed that, it was particularly remarkable for Wegmans to remain competitive in the supermarket industry, which was going through crises like labour strikes, consolidations, bankruptcies and increasing pressure to cut costs. This case study offers a scope for discussion on the initiatives taken by Wegmans to become one of the most admired retailers in the food business in the US. The case also details the unique business model of the company that centred on worker and customer relations.