Product details

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Abstract

This case describes how Banco Comercial Portugues (BCP) has grown to become one of Portugal’s largest and Europe’s most admired banks by leveraging its technology excellence. BCP’s success has been driven by the implementation of an effective strategy of technology-enabled innovations. BCP is also unique amongst most banks in having developed a core competence in integrating banking systems as it has merged with both small and large banks over the years. The case provides a useful setting for teaching about technology strategy in the financial services sector. It provides for an interesting discussion on how to build an organisational capability to link IT (information technology) and business strategy. The success of BCP in integrating banking systems also allows the instructor to use the case to discuss topic in IT systems migration.
Location:
Industry:
Other setting(s):
1995-2003

About

Abstract

This case describes how Banco Comercial Portugues (BCP) has grown to become one of Portugal’s largest and Europe’s most admired banks by leveraging its technology excellence. BCP’s success has been driven by the implementation of an effective strategy of technology-enabled innovations. BCP is also unique amongst most banks in having developed a core competence in integrating banking systems as it has merged with both small and large banks over the years. The case provides a useful setting for teaching about technology strategy in the financial services sector. It provides for an interesting discussion on how to build an organisational capability to link IT (information technology) and business strategy. The success of BCP in integrating banking systems also allows the instructor to use the case to discuss topic in IT systems migration.

Settings

Location:
Industry:
Other setting(s):
1995-2003

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