Subject category:
Economics, Politics and Business Environment
Published by:
International Institute for Management Development (IMD)
Version: 16.06.2005
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https://casecent.re/p/63633
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Abstract
Consumer activists have published a guide, which warns consumers about the use of enzymes in laundry detergents and of genetic engineering in enzyme production. Steen Riisgaard, head of the enzyme business at Novo Nordisk, is very concerned about the impact these warnings will have on his business. Steen is concerned because about 20 years earlier Ralph Nader published similar warnings about enzymes. As a consequence of those warnings the company''s sales plummeted and Novo had to lay off 700 people in Denmark. With the concern being that similar bad experiences are heading their way, what would you advise Steen and his team to do?
Location:
Industry:
Size:
2004 sales DKK29,000 million, 20,250 employees
Other setting(s):
1989
About
Abstract
Consumer activists have published a guide, which warns consumers about the use of enzymes in laundry detergents and of genetic engineering in enzyme production. Steen Riisgaard, head of the enzyme business at Novo Nordisk, is very concerned about the impact these warnings will have on his business. Steen is concerned because about 20 years earlier Ralph Nader published similar warnings about enzymes. As a consequence of those warnings the company''s sales plummeted and Novo had to lay off 700 people in Denmark. With the concern being that similar bad experiences are heading their way, what would you advise Steen and his team to do?
Settings
Location:
Industry:
Size:
2004 sales DKK29,000 million, 20,250 employees
Other setting(s):
1989