Published by:
Harvard Business Publishing
Length: 5 pages
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Abstract
Strategic measures are the key to taking the scorecard from the theoretical to the practical. Developing them may seem straightforward, but can prove to be one of the biggest challenges of implementing a balanced scorecard (BSC). In fact, a flawed development process is a leading cause of failed BSC implementations. Developing successful measures requires a solid understanding of the business, what drives outcomes, and how different areas interact. These tried-and-true guidelines help get your BSC program on track.
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Abstract
Strategic measures are the key to taking the scorecard from the theoretical to the practical. Developing them may seem straightforward, but can prove to be one of the biggest challenges of implementing a balanced scorecard (BSC). In fact, a flawed development process is a leading cause of failed BSC implementations. Developing successful measures requires a solid understanding of the business, what drives outcomes, and how different areas interact. These tried-and-true guidelines help get your BSC program on track.