Product details

By continuing to use our site you consent to the use of cookies as described in our privacy policy unless you have disabled them.
You can change your cookie settings at any time but parts of our site will not function correctly without them.
Management article
-
Reference no. B0505E
Published by: Harvard Business Publishing
Published in: "Balanced Scorecard Report", 2005

Abstract

Strategic measures are the key to taking the scorecard from the theoretical to the practical. Developing them may seem straightforward, but can prove to be one of the biggest challenges of implementing a balanced scorecard (BSC). In fact, a flawed development process is a leading cause of failed BSC implementations. Developing successful measures requires a solid understanding of the business, what drives outcomes, and how different areas interact. These tried-and-true guidelines help get your BSC program on track.

About

Abstract

Strategic measures are the key to taking the scorecard from the theoretical to the practical. Developing them may seem straightforward, but can prove to be one of the biggest challenges of implementing a balanced scorecard (BSC). In fact, a flawed development process is a leading cause of failed BSC implementations. Developing successful measures requires a solid understanding of the business, what drives outcomes, and how different areas interact. These tried-and-true guidelines help get your BSC program on track.

Related