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Compact case
Supplement
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Reference no. 9-606-007
Subject category: Production and Operations Management
Authors: Andrew P McAfee (Harvard Business School)
Published by: Harvard Business Publishing
Originally published in: 2005
Version: 20 July 2006
Length: 3 pages
Data source: Generalised experience
Topics: Customer relationship management; Information management; Information technology; Marketing information systems; Mutual funds; Sales agents
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Abstract

Supplements the (A) case.
Teaching note
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Reference no. 5-608-019
Subject category: Production and Operations Management
Authors: Andrew P McAfee (Harvard Business School)
Published by: Harvard Business Publishing
Originally published in: 2007
Version: 10 October 2007
Length: 18 pages
Data source: Generalised experience
View full details
Case
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Reference no. 9-606-005
Subject category: Production and Operations Management
Authors: Andrew P McAfee (Harvard Business School)
Published by: Harvard Business Publishing
Originally published in: 2005
Version: 30 August 2006
Length: 7 pages
Data source: Generalised experience
Topics: Customer Relationship Management (CRM); Information management; Information technology; Marketing information systems; Mutual funds; Sales agents
View full details

About

Abstract

Supplements the (A) case.

Related

Teaching note
-
Reference no. 5-608-019
Subject category: Production and Operations Management
Authors: Andrew P McAfee (Harvard Business School)
Published by: Harvard Business Publishing
Originally published in: 2007
Version: 10 October 2007
Length: 18 pages
Data source: Generalised experience
View full details
Case
-
Reference no. 9-606-005
Subject category: Production and Operations Management
Authors: Andrew P McAfee (Harvard Business School)
Published by: Harvard Business Publishing
Originally published in: 2005
Version: 30 August 2006
Length: 7 pages
Data source: Generalised experience
Topics: Customer Relationship Management (CRM); Information management; Information technology; Marketing information systems; Mutual funds; Sales agents
View full details