Product details

Due to differences in incentive compensation, work experience, and objectives, sales and marketing, in many organizations, often clash. At Microsoft Canada, the national sales manager, Home and Entertainment Division and the group product manager for PC marketing are considering investing a recurring $1 million a year - 10 per cent of their combined promotional budget - to produce and maintain a consumer-focused website, ‘Microsoft Home Magazine’. This proposed investment comes at a time where sales growth is slowing in the firm''s PC business. As a surprising twist for students, this case is unique in the sense that it highlights an example where sales and marketing work together to achieve a common goal.