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Abstract

Describes IBM's decade of transformation. Provides background on the company's history and the factors that led to its near death in the early 1990s and to its remarkable turnaround during Lou Gerstner's reign as CEO. A rewritten version of an earlier case.
Location:
United States
Industries:
Business consulting services; e-Commerce industry
Size:
250,000 employees, USD89 billion revenues
Teaching note
-
Reference no. 5-809-082
Subject category: Human Resource Management / Organisational Behaviour
Authors: Lynda M Applegate (Harvard Business School)
Published by: Harvard Business Publishing
Originally published in: 2008
Version: 5 January 2009
Length: 25 pages
Data source: Published sources
View full details
Case
-
Reference no. 9-810-S22
Spanish language
Subject category: Human Resource Management / Organisational Behaviour
Authors: Lynda M Applegate (Harvard Business School); Elizabeth Collins (Harvard Business School)
Published by: Harvard Business Publishing
Originally published in: 2010
Version: 8 July 2009
Length: 36 pages
Data source: Published sources
Topics: Change management; Economics; Entrepreneurship; Cross-functional management; Organizational behavior; Strategic alliances
View full details
Case
-
Reference no. 9-821-P03
Portuguese language
Subject category: Human Resource Management / Organisational Behaviour
Authors: Lynda M Applegate (Harvard Business School); Eliza Collins (Harvard Business School)
Published by: Harvard Business Publishing
Originally published in: 2009
Version: 8 July 2009
Length: 34 pages
Data source: Published sources
Topics: Change management; Economics; Entrepreneurship; Cross-functional management; Organizational behavior; Strategic alliances
View full details
Supplement
-
Reference no. 9-807-030
Subject category: Human Resource Management / Organisational Behaviour
Authors: Lynda M Applegate (Harvard Business School); Robert D Austin (Harvard Business School); Charles Heckscher (Rutgers University); Boniface Michael (Rutgers University); Elizabeth Collins (Harvard Business School)
Published by: Harvard Business Publishing
Originally published in: 2006
Version: 17 April 2008
Length: 22 pages
Data source: Published sources
Topics: Organizational behavior; Entrepreneurship; Leadership; Change management; Strategic alliances; New economy
View full details

About

Abstract

Describes IBM's decade of transformation. Provides background on the company's history and the factors that led to its near death in the early 1990s and to its remarkable turnaround during Lou Gerstner's reign as CEO. A rewritten version of an earlier case.

Settings

Location:
United States
Industries:
Business consulting services; e-Commerce industry
Size:
250,000 employees, USD89 billion revenues

Related

Teaching note
-
Reference no. 5-809-082
Subject category: Human Resource Management / Organisational Behaviour
Authors: Lynda M Applegate (Harvard Business School)
Published by: Harvard Business Publishing
Originally published in: 2008
Version: 5 January 2009
Length: 25 pages
Data source: Published sources
View full details
Case
-
Reference no. 9-810-S22
Spanish language
Subject category: Human Resource Management / Organisational Behaviour
Authors: Lynda M Applegate (Harvard Business School); Elizabeth Collins (Harvard Business School)
Published by: Harvard Business Publishing
Originally published in: 2010
Version: 8 July 2009
Length: 36 pages
Data source: Published sources
Topics: Change management; Economics; Entrepreneurship; Cross-functional management; Organizational behavior; Strategic alliances
View full details
Case
-
Reference no. 9-821-P03
Portuguese language
Subject category: Human Resource Management / Organisational Behaviour
Authors: Lynda M Applegate (Harvard Business School); Eliza Collins (Harvard Business School)
Published by: Harvard Business Publishing
Originally published in: 2009
Version: 8 July 2009
Length: 34 pages
Data source: Published sources
Topics: Change management; Economics; Entrepreneurship; Cross-functional management; Organizational behavior; Strategic alliances
View full details
Supplement
-
Reference no. 9-807-030
Subject category: Human Resource Management / Organisational Behaviour
Authors: Lynda M Applegate (Harvard Business School); Robert D Austin (Harvard Business School); Charles Heckscher (Rutgers University); Boniface Michael (Rutgers University); Elizabeth Collins (Harvard Business School)
Published by: Harvard Business Publishing
Originally published in: 2006
Version: 17 April 2008
Length: 22 pages
Data source: Published sources
Topics: Organizational behavior; Entrepreneurship; Leadership; Change management; Strategic alliances; New economy
View full details