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Case
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Reference no. 9-805-145
Published by: Harvard Business Publishing
Originally published in: 2005
Version: 27 February 2006
Length: 20 pages
Data source: Field research

Abstract

The management at Monster.com, the leading US provider of on-line recruitment services, must decide how to proceed with Monster Networking (MN), a new business launched in late 2003. MN helps users identify other individuals who can offer career advice. Monster.com management views MN as: a vehicle for reducing the cost of attracting job seekers to its core matching services and a potential source of subscription revenue. As of early 2005, MN's performance has been mixed. Networkers were deeply engaged, but subscription revenue growth was disappointing. In the face of this performance, Monster.com management must decide whether to proceed with its original plan, eliminate subscription fees to boost traffic, augment MN's scale by acquiring an on-line social networking start-up, or simply terminate MN.
Location:
Size:
5,000 employees, USD180 million revenues
Other setting(s):
2003-2005

About

Abstract

The management at Monster.com, the leading US provider of on-line recruitment services, must decide how to proceed with Monster Networking (MN), a new business launched in late 2003. MN helps users identify other individuals who can offer career advice. Monster.com management views MN as: a vehicle for reducing the cost of attracting job seekers to its core matching services and a potential source of subscription revenue. As of early 2005, MN's performance has been mixed. Networkers were deeply engaged, but subscription revenue growth was disappointing. In the face of this performance, Monster.com management must decide whether to proceed with its original plan, eliminate subscription fees to boost traffic, augment MN's scale by acquiring an on-line social networking start-up, or simply terminate MN.

Settings

Location:
Size:
5,000 employees, USD180 million revenues
Other setting(s):
2003-2005

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