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Case
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Reference no. 906-002-1
Subject category: Knowledge, Information and Communication Systems Management
Authors: Avimanyu Datta (IBS Case Research Center (IBS CRC)); Rwitankar Coondoo (IBS Research Centre, Kolkata (IRCK))
Published by: IBS Research Center
Published in: 2006
Length: 14 pages
Data source: Published sources
Topics: Cisco Systems; Enterprise resource planning (ERP) package; Implementation; System failure; Information technology (IT) systems; IT strategy; Oracle ERP product; ERP implementation; Rapid application development; Conference room pilots; Problems
Share a link: https://casecent.re/p/66381
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Abstract

Cisco Systems, the well-known data communications company, faced a software systems failure in January 1994. The business was stuck for almost two days. As a result, Cisco decided to change the UNIX-based legacy systems of the company to a modern enterprise resource planning (ERP) based software package. The case discusses: (1) why the company decided to go for an ERP package rather than enhancing the legacy systems that it followed; (2) the implementation life cycle of the ERP software package; and (3) the problems they faced during the entire exercise.
Industry:
Routing and switching equipment
Other setting(s):
1994-1997
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Abstract

Cisco Systems, the well-known data communications company, faced a software systems failure in January 1994. The business was stuck for almost two days. As a result, Cisco decided to change the UNIX-based legacy systems of the company to a modern enterprise resource planning (ERP) based software package. The case discusses: (1) why the company decided to go for an ERP package rather than enhancing the legacy systems that it followed; (2) the implementation life cycle of the ERP software package; and (3) the problems they faced during the entire exercise.

Settings

Industry:
Routing and switching equipment
Other setting(s):
1994-1997

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Sorry, this product has no related items.