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Management article
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Reference no. SMR3126
Published by: MIT Sloan School of Management
Published in: "MIT Sloan Management Review", 1990
Length: 14 pages

Abstract

Some authors, and even some popular journals, have noted examples of the radical new organisational forms now emerging. This article illuminates the technological and services bases of these changes - and examines how to manage them successfully. (Its companion article is ''Technology in Services: Rethinking Strategic Focus'' by JB, Quinn, TL, Doorley and PC, Paquette; Reprint SMR3127.) Both articles build on the authors'' earlier works published by Sloan Management Review, Scientific American, and the National Academy Press.

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Abstract

Some authors, and even some popular journals, have noted examples of the radical new organisational forms now emerging. This article illuminates the technological and services bases of these changes - and examines how to manage them successfully. (Its companion article is ''Technology in Services: Rethinking Strategic Focus'' by JB, Quinn, TL, Doorley and PC, Paquette; Reprint SMR3127.) Both articles build on the authors'' earlier works published by Sloan Management Review, Scientific American, and the National Academy Press.

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